WHERE ARE YOU LOCATED?
-- Our main boarding location is on North Siesta Key.
SHOULD I TIP MY CAPTAIN?
-- Yes, our captains work hard to make sure your Tiki cruise is as enjoyable as possible. Tips are greatly appreciated!
CAN MORE THAN 6 PEOPLE CRUISE AT THE SAME TIME?
-- No, the US Coast Guard regulation is 6 people plus crew on our tiki boat.
WHAT ABOUT RESTROOMS?
-- Our tikis are NOT equipped with restrooms, but we sometimes can stop at a park or business depending on the cruise route. We do have an emergency use porta-potty. We strongly encourage you to use the restroom before leaving the dock.
IS SMOKING ALLOWED?
-- No! Unfortunately, we do not allow traditional cigarette, cigar smoking or any vaping onboard. The tiki boats are made of high quality wood and bamboo and powered by an outboard motor with a below deck fuel tank, so your safety is most important!
ARE THERE LIFE JACKETS ONBOARD?
-- Yes, there is a type 1 PFD for every passenger and all USCG required safety equipment, including a first aid kit.
ARE CHILDREN ALLOWED?
-- Yes, children ages 10 an up are allowed, but those under the age of 12 must wear a lifejacket. Anyone under 21 must be accompanied by a parent or guardian.
DO YOU SELL FOOD AND DRINKS?
-- No, we provide two coolers with ice, one for food and beverage, another for packaged ice only, plastic cups, bottled water. We do not serve any food or drinks, however you may bring ANY food, snacks, soft drinks or alcoholic beverages and supplies you prefer or your own cooler. You may also purchase food and drinks nearby restaurants or marinas. ( If ordering from a restaurant, please make sure to call orders in ahead of time as to avoid delays ), Also, please be advised, some restaurants do not allow "carry-out" on prepared or opened alcoholic beverages.
ARE THERE RAILINGS ON THE BOAT?
-- YES, our boats are equipped with railings around the perimeter of the tiki boat.
HOW FAST DOES THE TIKI BOAT GO?
-- The tiki boat has a cruising speed of 4-5 mph, rides very smoothly and is very stable.
WHO IS MY CAPTAIN?
-- Our Captains have been vetted, trained, and maintain all U.S Coast Guard requirements. Our captains have been chosen because of their experience with boating, specific knowledge of the local area and their personality to give you a fun cruise!
WHAT ARE YOUR CANCELLATION AND INCLEMENT WEATHER POLICIES?
-- Customers will receive a full refund on prepaid bookings with 24 hours or more notice of cancellation.
--Customers will also receive a full refund prior to a cruise or during the first half of the scheduled time in case of operator cancellation due to weather or other unforeseen circumstances. After 50% completed, canceled cruises will be prorated by each 15 minute block reduced. In either case, behavioral or alcohol-related cancellations are excluded. We reserve the right to cancel any tour at any time due to weather, safety, mechanical or behavioral issues.
--ANY CRUISE CANCELLED FOR BEHAVIORAL OR ALCOHOL PROBLEMS WILL NOT BE REFUNED!!! NO EXCEPTIONS!
--Cancellations on reservations made more than 24 hours in advance that are received less than 24 hours before start time receive a free re-booking OR 50% refund.
--ANY CANCELLATION made on same day reservations will be charged 50%, NO EXCEPTIONS.
--NO SHOWS WILL BE CHARGED THE FULL PRICE! We will only wait 15 minutes after official start time to determine "No Show".
DO YOUR BOATS OPERATE IN THE RAIN?
-- We do operate in the rain as the tiki boats are covered. However, the captain may decide at anytime to suspend or cancel a cruise due to inclement, severe, or potentially hazardous weather or marine conditions including but not limited to the following:
-Small Craft Advisories/Warnings
-If wind speeds reach 20mph or gust reaching 25-30mph, and/or waves are consistently 2-3 feet or higher, we reserve the right to suspend service until conditions improve.
-When lightning is in the immediate area, we reserve the right to suspend service for 20 min from the last strike in the area.
-Should an isolated, pop-up storm develop while underway, we reserve the right to return to our main dock or to a secure location at the captain’s discretion until the storm subsides.
-If a storm does not subside while at a secure location and is unsafe to return to the main dock, we reserve the right to assist and/or arrange alternative transportation to return the main dock.
WHAT CAN THE TIKI BOAT BE USED FOR?
-- Besides relaxing with a cold drink we can pretty much book anything you can imagine. From bachelorette and bachelor party’s, corporate meetings, anniversaries, birthday parties, weddings… you name it and we will try to make it work. Please contact us with your ideas or special requests.
DO YOU OFFER A MILITARY DISCOUNT?
-- YES! We are glad to offer all ACTIVE AND VETERAN MILITARY members and FIRST RESPONDERS a 10% discount on all tours at any time!!!! Proof of service is required with ID. Thank you for your service!!!
